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Emergency line: Open 24 hours · Monday – Friday: 7 a.m. – 5 p.m.

Before you sign

What you can ask us for

Ask for any of these. We send them before the walk-through, not after.

  • Reference contacts

    Managers of buildings like yours, by building type, who have agreed to take a call.

  • A certificate of insurance

    Sent to your office or your board, with your organization named as the holder.

  • The license record

    The board that issues our license, linked in the footer, so you can look it up yourself.

  • A sample work order

    One page: what was found, what was done and what is still open, with photos.

In their words

Notes from the people who call the service line

“The report came the next morning with a photo of the valve. I forwarded it to the owner without rewriting a word.”

Anke H.Property manager, apartment building

“They book the interceptor on Monday mornings, when we are closed. Nothing else about our week changed.”

Esi N.Restaurant owner

“Each restroom had a start date and a finish date in the proposal. They kept to them.”

Roman D.Facilities coordinator, school district

Sample reviews.

On the record

License and insurance

  • License

    • Plumbing license · NY Lic. 000000 · City of Syracuse, Division of Code Enforcement

      The city license a plumbing business works under. New York has no state plumbing license.

  • Insurance

    • General liability and workers' compensation insurance · The carrier named on the certificate

      A certificate goes to you or your board on request.

Ask for references with the quote

Add it to the note on the form and we send them together.